Last updated: 22/1/26
These Terms and Conditions apply to all bookings for the children’s online writing course Succeed With Sentence Structure provided by Succeed Education (“we”, “us”, or “our”). By enrolling a child in the Course, the parent or legal guardian agrees to these Terms and Conditions.
1. Eligibility and Parental Responsibility
- The Course is designed for children aged 6-16 depending on their stage of learning
- All enrolments must be completed by a parent or legal guardian aged 18 or over.
- Parents/guardians are responsible for supervising their child during online sessions and ensuring a safe and suitable learning environment.
2. Course Format
- The Course is delivered online via PowerPoint presentations, videos and Word documents on an online platform.
- This is a self-paced course with lifetime access.
- We reserve the right to make reasonable changes to the Course content or delivery where necessary.
3. Learning Disclaimer
- The Course is designed to encourage creativity, confidence, and enjoyment of writing.
- Results are not guaranteed. Each child learns differently, and progress will vary depending on individual ability, effort, participation, and practice.
- No specific academic results or outcomes are promised.
4. Booking and Payment
- Course fees must be paid in full at the time of booking unless otherwise agreed in writing.
- All prices are listed in GBP (£) and include applicable UK taxes unless stated otherwise.
- A place on the Course is only confirmed once payment has been received.
5. Cancellation and Refund Policy
- Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you have the right to cancel within 14 days of booking and receive a full refund, provided the Course has not been accessed.
- If the Course begins within the 14-day cancellation period, you acknowledge that your right to cancel will end once the Course has been accessed.
- Once the Course has been accessed, refunds are not available, except where required by law.
- To cancel, written notice must be provided via email to janeoakden@succeededucation.co.uk
- If we cancel the Course for any reason, you will receive a full refund or the option to transfer to a future course.
6. Missed Sessions
- Missed sessions cannot be refunded or rescheduled.
- We are not responsible for missed sessions due to illness, holidays, technical issues, or other personal circumstances.
7. Technical Requirements
- Parents/guardians are responsible for ensuring reliable internet access, a suitable device, and any required software.
- We are not liable for disruption caused by technical issues outside of our control.
8. Behaviour and Online Conduct
- Children are expected to behave respectfully during online sessions.
- We reserve the right to mute, remove, or exclude a child from a session if behaviour is disruptive or inappropriate.
- No refund will be issued in such circumstances.
9. Recordings and Content
- Online sessions may be recorded for safeguarding, training, or educational purposes.
- Recordings will not be shared publicly and will be handled in accordance with UK data protection laws.
10. Intellectual Property
- All Course materials, including videos, worksheets, and written content, remain our intellectual property.
- Materials may not be copied, shared, recorded, or distributed without prior written consent.
11. Limitation of Liability
- Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under UK law.
- Subject to the above, we are not liable for indirect or consequential losses arising from participation in the Course.
12. Data Protection
- Personal data is processed in accordance with UK GDPR and the Data Protection Act 2018.
- Please refer to our Privacy Policy for details on how we collect and use personal data.
13. Governing Law
- These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales.
- Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
For questions regarding these Terms and Conditions, please contact janeoakden@succeededucation.co.uk